Legal
EdgeBuddy B.V. trading as edge247
Last updated: February 20, 2026
These Terms of Service ("Terms") govern the provision of AI agent deployment and maintenance services by EdgeBuddy B.V., a company registered in the Netherlands (KvK: 97717193, BTW: NL868199230B01), trading as edge247 ("edge247", "we", "us", "our"), to you, the client ("Client", "you", "your").
By engaging our services, you confirm that:
These Terms apply exclusively to business-to-business (B2B) relationships. We do not provide services to consumers.
edge247 is a deployment and maintenance service provider. We install, configure, harden, and maintain AI agents on your hardware.
We are NOT:
The developer or maintainer of OpenClaw.
OpenClaw is open-source software (MIT License) created and maintained by its community. We have no control over its development, roadmap, updates, or bug fixes.
An AI model provider.
The AI capabilities of your Full-Time Agent are powered by third-party AI models accessed via OpenRouter with Zero Data Retention (ZDR) enabled. We do not develop, train, or control these models. No AI provider stores, retains, or trains on your data.
A hardware vendor.
You provide the Mac Mini on which the Full-Time Agent runs. We do not sell, warranty, or insure hardware.
A messaging platform.
WhatsApp is operated by Meta Platforms, Inc. Telegram is operated by Telegram FZ-LLC. We have no control over these platforms' availability, terms, or policies.
Liable for the outputs or actions of your Full-Time Agent.
AI systems may produce inaccurate, incomplete, or inappropriate outputs. You are responsible for verifying AI-generated information before relying on it for business decisions.
The Implementation service includes:
Implementation requires physical access by a edge247 representative and remote SSH access by our technical team via Tailscale VPN. Both access methods are required for service delivery.
The Launch Watch period covers issues directly caused by our initial installation and configuration.
Launch Watch does NOT cover:
The Always-On Watch service includes:
As part of Always-On Watch, we monitor technical service-health signals only, including gateway/process status, channel connectivity state, cron run and delivery outcomes, software version state, capacity indicators, and configuration integrity signals.
We do not monitor message content, conversation transcripts, memory notes, or Client business documents. Monitoring outputs are operational metadata used for maintenance, alerting, and incident response.
Always-On Watch is delivered on a commercially reasonable efforts basis. Unless explicitly agreed in writing, no guaranteed uptime or fixed SLA applies. We triage and address incidents based on severity and operational risk.
Always-On Watch does NOT include:
Implementation includes up to three (3) Workflows as described in Section 4.1. Any request exceeding the agreed scope (additional Workflows, additional integrations, custom tool development, or changes to an accepted deliverable) constitutes a Change Order. Change Orders are quoted separately and require written approval from both parties before work begins. Our standard hourly rate for Change Order work is €150 per hour.
Within five (5) business days after we notify you that the Implementation is complete, you must either confirm acceptance in writing or report specific defects or deviations from the agreed scope. If you do not respond within five (5) business days, the Implementation is deemed accepted. Defects reported during this period will be resolved as part of the Implementation service. After acceptance, the 14-day Launch Watch period begins.
We offer a free 3-day demo via WhatsApp so you can evaluate our service before committing to Implementation. The demo is subject to the following terms:
You are solely responsible for backing up all data on your hardware before, during, and after our services.
We strongly recommend regular backups of your Full-Time Agent's workspace, memory, and configuration. We are not responsible for data loss under any circumstances.
Fees for Implementation, Always-On Watch, Custom Solutions, and any additional services are as set out in the applicable Proposal or Invoice issued by edge247 to the Client. All fees are exclusive of VAT unless otherwise stated. For EU B2B clients, the reverse charge mechanism applies (Article 44 and 196, Directive 2006/112/EC).
We may adjust Always-On Watch fees with 30 days' written notice. If you do not accept the new fees, you may terminate the Always-On Watch service effective on the date the new fees would take effect, without penalty.
Where the applicable Proposal specifies that AI API costs are included in the Always-On Watch fee, such inclusion covers normal business use. We reserve the right to contact you if API usage significantly exceeds reasonable business use patterns (for example, automated bulk processing, programmatic abuse, or use by substantially more users than agreed). In such cases, we will work with you to find a solution, which may include an adjusted fee.
If payment is 14 or more calendar days overdue, we may suspend the Always-On Watch service (including AI API access) after written notice, in accordance with Article 6:52 of the Dutch Civil Code (opschortingsrecht). Suspension does not release you from payment obligations, including accrued interest and collection costs. Service resumes within 24 hours of receipt of full payment.
You own:
We retain ownership of:
OpenClaw is licensed under the MIT License by its creators. Neither party owns OpenClaw. Both parties' use of OpenClaw is subject to its open-source license terms.
All third-party software, APIs, and platforms used in connection with the Full-Time Agent (OpenRouter, Anthropic Claude, Google Gemini, WhatsApp, Telegram, Tailscale) remain the property of their respective owners and are subject to their respective license terms and conditions.
Our services are provided "as is" and "as available."
To the maximum extent permitted by Dutch law, we disclaim all warranties, whether express, implied, or statutory, including but not limited to:
AI outputs are not professional advice.
The Full-Time Agent may produce inaccurate, incomplete, or misleading outputs (commonly known as "hallucinations"). You must independently verify any AI-generated information before relying on it for business decisions, legal compliance, financial matters, or any consequential purpose.
Our total aggregate liability for any and all claims arising under or in connection with these Terms, whether in contract, tort (including negligence), or otherwise, shall not exceed the amount paid by you to us for the specific service giving rise to the claim.
We are not liable for any:
Nothing in these Terms excludes or limits our liability for:
We are not liable for any damages arising from:
We will, however, apply security patches and updates to mitigate known vulnerabilities in a timely manner as part of the Always-On Watch service.
We are not liable for:
We are liable for damage to your hardware only in cases of our gross negligence during on-site installation.
You agree to indemnify and hold harmless EdgeBuddy B.V. (trading as edge247), its directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from:
The Implementation service begins upon payment of the Implementation fee and concludes at the end of the 14-day Launch Watch period. Implementation is a one-time service and does not auto-renew.
The Always-On Watch service begins upon the first day after the Launch Watch period ends (or on a separately agreed date) and continues on a month-to-month basis until terminated.
Termination by Client: You may terminate Always-On Watch with 30 days' written notice to contact@edge247.ai. Service continues until the end of the notice period. No refund for the final partial month.
Termination by edge247: We may terminate Always-On Watch with 60 days' written notice. If we terminate, we will provide transition assistance as described in Section 11.4.
Either party may terminate immediately by written notice if:
Upon termination of any service:
The following sections survive termination: Section 7 (Intellectual Property), Section 8 (Disclaimers), Section 9 (Limitation of Liability), Section 10 (Indemnification), Section 12 (Confidentiality), Section 14 (Governing Law and Dispute Resolution), and this Section 11.5.
Each party agrees to keep confidential all non-public information received from the other party in connection with these services, including business plans, client lists, technical configurations, security measures, and financial information.
Confidentiality obligations do not apply to information that:
Confidentiality obligations survive for two (2) years after termination of services.
Neither party shall be liable for failure or delay in performance to the extent caused by circumstances beyond its reasonable control, including:
The affected party shall promptly notify the other party and use reasonable efforts to mitigate the impact. If a force majeure event continues for more than 60 consecutive days, either party may terminate the affected service without penalty.
These Terms are governed by and construed in accordance with the laws of the Netherlands, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods (CISG) does not apply.
These Terms are drafted in English. The English version governs. Any translation is provided for convenience only.
The parties shall first attempt to resolve any dispute through good-faith negotiation for a period of 30 days from written notice of the dispute. If the dispute is not resolved through negotiation, it shall be submitted to the exclusive jurisdiction of the competent court in Amsterdam, the Netherlands.
You are the data controller for all personal data processed by your Full-Time Agent, including conversations with your employees, customers, and business contacts. You are responsible for maintaining a lawful basis for processing, informing data subjects, responding to data subject access requests, and complying with GDPR and any applicable local data protection laws.
We are an IT deployment and maintenance service provider. During maintenance, we access your system via Tailscale SSH for technical administration only: software updates, health monitoring, error log review, and security patching. We do not access, review, or process your business data (conversations, memory, notes). This is comparable to an IT support company maintaining a server at your office.
For business contact and billing information you provide to us directly, we act as data controller. See our Privacy Policy for details.
If your legal counsel determines that our maintenance access requires a Data Processing Agreement under GDPR Article 28, we will enter into one upon request.
Your Full-Time Agent processes conversations through OpenRouter (OpenRouter Inc., Delaware, USA), an AI API gateway, with Zero Data Retention (ZDR) enabled. This means:
Your AI API requests flow from your Mac Mini through OpenRouter to the AI provider. Depending on the arrangement specified in your Proposal, API keys may be provided by edge247 as part of Always-On Watch or provisioned directly by you. In either case, data flows directly from your hardware to the provider. No conversation data passes through edge247 infrastructure.
All persistent agent data (conversations, memory, notes, configurations, and session transcripts) is stored on your Mac Mini at your premises. We do not store, copy, or retain your agent data on our infrastructure.
Conversation data is transmitted to AI model providers via OpenRouter for real-time processing to generate responses. This data is processed transiently (in-memory only) and is immediately discarded by the providers under ZDR. No conversation data is retained, stored, or used for training by any provider in the chain.
In the event of a personal data breach affecting data we process on your behalf, we will notify you without undue delay (and in any event within 72 hours of becoming aware) to enable you to fulfil your own notification obligations under GDPR.
These Terms, together with the applicable Proposal or Service Agreement and any addenda agreed by both parties, constitute the entire agreement between the parties. They supersede all prior negotiations, representations, and agreements relating to the subject matter.
We may update these Terms from time to time. Material changes will be communicated with at least 30 days' written notice. Continued use of our services after the effective date constitutes acceptance.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent. We may assign our rights and obligations to a successor entity (including in the event of a merger, acquisition, or sale of substantially all assets) with written notice to you.
Failure by either party to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
All notices under these Terms shall be in writing and sent to:
edge247 (EdgeBuddy B.V.): contact@edge247.ai
Client: The email address provided in the Service Agreement.
Email notices are deemed received on the date of sending if sent during business hours, or the next business day if sent outside business hours.
EdgeBuddy B.V. trading as edge247
KvK: 97717193 | BTW: NL868199230B01
contact@edge247.aiBy engaging our services, you acknowledge that you have read, understood, and agree to these Terms of Service.